The team at Redbridge is a small extremely experienced group of people. You can speak directly to the person making the complaint and your account manager will be the same person throughout the process.
Your claim will be handled by someone with at least 5 years experience in Payday Loans and Claims Management. We have no call centre and work on providing a high-quality service to a controlled group of people.
We believe that given our experience, process and attitude we are able to provide a brilliant customer service experience and are able to maximise any potential win.